- The Consent Process
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What's the consent process? 1 min
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Personally Identifiable Information (PII) 1 min
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Disclosure and Authorization 4 min
- Waiting is the hardest part
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How long does a background check take? 2 min
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What are exceptions? 3 min
- The Applicant Portal
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What is the Candidate Portal? 2 min
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Disputing inaccurate or incomplete information 2 min
- Course wrap-up
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Recap & next steps
The Candidate Experience
After you order a background check, see how candidates complete the process and get support.
After you order a background check, see how candidates complete the process and get support.
You'll learn how to:
- Follow candidates through the consent process
- Answer common questions about how long background checks take
- Resolve issues when background checks are delayed
- Direct candidates to our Candidate Portal for support
The Candidate Experience
More Resources
- Visit the Checkr Candidate Portal (and share it with your candidates)
- Visit the Checkr Candidate FAQ (and share it with your candidates)
- What information are candidates required to provide? (Checkr Help Center)
- How do candidates provide additional information or documentation? (Checkr Help Center)