Candidate Portal: How candidates access self-serve resources

In this video 2-min video, you’ll learn how candidates use the self-serve Candidate Portal to do things like:

• Find the status of their background checks,
• Access their completed reports,
• Upload documents,
• Submit candidate stories,
• Dispute reports, and
• If you ordered a health screening for the candidate, change the location of their appointments.

Additional resources:

• Watch "The candidate experience" video to learn how candidates complete their background check application
• Learn more on our Customer Help Center page, "Help candidates resolve issues"

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