Checkr Customer Learning Center

The Background Check Process

The Background Check Process

What is a background check and how does it work? Discover the process and the different screening types involved.

RecruitersHow long do background checks takeStatusengagecounty searchsex offenderrecorddelayscreening typesadverse actionconsideremployment verificationcriminal recordwatchlistcriminaleducation verificationsocial security tracedrugconsentpackageglobal watchlistscreening packagessnnational criminalnational criminal searchbackground check processssn tracescreeningdrug screeningverificationclearhow background checkstatusRequesterAdjudicator/Reviewer

Request a Background Check

Request a Background Check

Order background reports using Checkr's Dashboard or Applicant Tracking Systems.

RecruitersOrder a Background CheckHow long do background checks takeorderre-runrequest a background checkinvitation linkapplicant tracking systememail invitemanual orderrerunrequestinvitationATSRequester

The Candidate Experience

The Candidate Experience

After you order a background check, see how candidates complete the process and get support.

RecruitersHow long do background checks takecandidate experienceconsentdisputeauthorizationexceptionsincompleteinaccurate informationdisputingincomplete informationcandidate disputeinaccuratecandidatedisclosureexceptionAdjudicator/Reviewer

Track an In-Progress Background Check

Track an In-Progress Background Check

Follow candidates through the background check process using the Checkr Dashboard.

RecruitersCheck status of background checkHow long do background checks takeStatusdashboardfilterconsiderclearinvitationdisputeauthorizationTrack an in-progress background checkcheckr dashboardnotificationspendingsuspendednotificationtrackinvitation sentin progresssearchinvitation expiredcredit reporting agencyFair creditcraresponsibilitiesrightsfcraconsumer rightsresponsibilityend user responsibilitiesFair credit reporting actAdjudicator/Reviewer

Assess a Background Check Report

Assess a Background Check Report

Interpret a report and make decisions about how to proceed.

Review background reportAdjudicatorRisk OperationsReviewerHow long do background checks takeStatusAdverse Actionreportabilitylookbackindividualized assessmentshow your workengageAdjudicator/Reviewer

Adverse Actions

Adverse Actions

Follow a compliant process when you decline candidates.

AdjudicatorRisk OperationsReviewerIndividualized AssessmentAdjudicate Background ReportFair AssessmentWaiting PeriodAdverse Action NoticeFCRAAdverse ActionAnalyticsFair Credit Reporting Act

Add, delete, and manage your Checkr users.

Program ManagerAdministratorAdd new usersAnalyticswork locationlocationmanage usersdatauser roleaccount settingspermissionset upmanageuser permissioncontactsset up contactsaccountuserrolesettings

Set up your program and segment candidates more effectively with Geos and Programs.

Program ManagerAdministratorwork locationtoolslocationprogrambusiness toolsgeo

The Positive Adjudication Matrix

The Positive Adjudication Matrix

The advanced feature that makes your hiring program more compliant, efficient, and fair.

reviewPAMfair chance hiringmvr filtersPostive Adjudication Matrixadjudicationfair chanceAdjudicator/Reviewer

Use Checkr's analytics dashboards to optimize your background screenings.

Program ManagerAdministratorAdverse ActionAnalyticsgeographydownloaddrilldowndashboardcandidate experiencefilterpositive adjudication

The Admin Checklist

The Admin Checklist

What to do if you're setting Checkr up for the first time.

Program ManagerAdministrator

The Fair Credit Reporting Act (FCRA)

The Fair Credit Reporting Act (FCRA)

What's the FCRA and what are your obligations as an end-user of background reports?

AdjudicatorRisk OperationsReviewerAdverse ActionFair Credit Reporting Actfair chance hiringfair chancedisclosureFair creditFair credit reporting actfair

Fair Hiring and the Equal Employment Opportunity Commission

Fair Hiring and the Equal Employment Opportunity Commission

Make your hiring process fairer and more compliant with anti-discrimination laws.

RecruitersAdjudicatorRisk OperationsReviewerIndividualized AssessmentAdjudicate Background ReportFair Assessmentfair chance hiringfair chancefair

Billing and Invoices

Billing and Invoices

Set up payment, and figure out what the different fees on your invoice mean.

Program ManagerAdministratorinvoicesfeesurchargebilling

Test Your Skills: Recruiters & Requesters

Test Your Skills: Recruiters & Requesters

Have you mastered the basics of ordering and tracking background reports?

Test Your Skills: Evaluators & Reviewers

Test Your Skills: Evaluators & Reviewers

Have you mastered the basics of reviewing and adjudicating reports?

Test Your Skills: Admins & Program Managers

Test Your Skills: Admins & Program Managers

Have you mastered the basics of Checkr's admin features?

Program ManagerAdministrator

Introduction: Recruiters & Requesters

Introduction: Recruiters & Requesters

Welcome to Recruiters & Requesters! See what you'll learn and how to go through the path.

RecruitersRequester

Introduction: Evaluators & Reviewers

Introduction: Evaluators & Reviewers

Welcome to Evaluators & Reviewers! See what you'll learn and how to go through the path.

Adjudicator/Reviewer

Introduction: Admins & Program Managers

Introduction: Admins & Program Managers

Welcome to Admins & Program Managers! See what you'll learn and how to go through the path.

Program ManagerAdministrator

Learning Path Survey: Admins & Program Managers

Learning Path Survey: Admins & Program Managers

Program ManagerAdministrator

Learning Path Survey: Evaluators & Reviewers

Learning Path Survey: Evaluators & Reviewers

Learning Path Survey: Recruiters & Requesters

Learning Path Survey: Recruiters & Requesters

Checkr Release Notes

Checkr Release Notes

Biweekly list of changes and upgrades to the Checkr platform.

release notesrelease

Fair Assessment Course

Fair Assessment Course

Learn what it takes to be a Fair Assessor through this video-based, interactive course.

fair chance hiringfair chanceAdjudicator/Reviewerfair

Getting Started with Fair Chance

Getting Started with Fair Chance

"Getting Started with Fair Chance: Hire, Onboard and Engage" helps organizations take approachable steps to implement fair chance hiring practices in their current workflows.

fair chance hiringfair chancefair

Recruiters & Requesters

Recruiters & Requesters

How do you order background checks and follow candidates? Learn how to order reports like a pro.

RecruitersOrder a Background CheckCheck status of background checkdashboardcandidate experiencefiltercounty searchsex offenderrecorddelayscreening typesadverse actionconsideremployment verificationcriminal recordwatchlistcriminaleducation verificationsocial security tracedrugconsentpackageglobal watchlistscreening packagessnnational criminalnational criminal searchbackground check processssn tracescreeningdrug screeningverificationclearhow background checkstatusorderre-runrequest a background checkinvitation linkapplicant tracking systememail invitemanual orderrerunrequestinvitationATSdisputeauthorizationexceptionsincompleteinaccurate informationdisputingincomplete informationcandidate disputeinaccuratecandidatedisclosureexceptionTrack an in-progress background checkcheckr dashboardnotificationspendingsuspendednotificationtrackinvitation sentin progresssearchinvitation expiredcredit reporting agencyFair creditcraresponsibilitiesrightsfcraconsumer rightsresponsibilityend user responsibilitiesFair credit reporting actRequesterAdjudicator/Reviewer

Evaluators & Reviewers

Evaluators & Reviewers

Are you reviewing candidates quickly and fairly? Learn how to adjudicate and make decisions.

Review background reportCheck status of background checkAdjudicatorRisk OperationsReviewerWaiting PeriodAdverse Action NoticeFCRAAdverse ActionAnalyticsFair Credit Reporting Actdashboardcandidate experiencefilterreportabilitylookbackindividualized assessmentshow your workengagereviewPAMfair chance hiringmvr filtersPostive Adjudication Matrixadjudicationfair chancecounty searchsex offenderrecorddelayscreening typesadverse actionconsideremployment verificationcriminal recordwatchlistcriminaleducation verificationsocial security tracedrugconsentpackageglobal watchlistscreening packagessnnational criminalnational criminal searchbackground check processssn tracescreeningdrug screeningverificationclearhow background checkstatusdisputeauthorizationexceptionsincompleteinaccurate informationdisputingincomplete informationcandidate disputeinaccuratecandidatedisclosureexceptionTrack an in-progress background checkcheckr dashboardnotificationspendingsuspendednotificationtrackinvitation sentin progresssearchinvitation expiredcredit reporting agencyFair creditcraresponsibilitiesrightsfcraconsumer rightsresponsibilityend user responsibilitiesFair credit reporting actAdjudicator/Reviewer

Admins & Program Managers

Admins & Program Managers

Is your process optimized? Learn how to manage users, billing, and admin features that increase your efficiency.

Program ManagerAdministratorAdd new usersAnalyticsgeographydownloaddrilldowndashboardcandidate experiencefilterpositive adjudicationinvoicesfeesurchargebillingwork locationtoolslocationprogrambusiness toolsgeomanage usersdatauser roleaccount settingspermissionset upmanageuser permissioncontactsset up contactsaccountuserrolesettings